As Indigo’s Vice President of Loyalty, Data & Analytics, Suzanna Morris is a champion of putting the customer first and using data to personalize the customer experience. Suzanna spearheaded the launch of Indigo’s new rewards program, plum PLUS. She has previously worked with brands spanning the retail and CPG industries, in North America and Europe, such as Tesco, Canadian Tire, L’Oréal, and P&G