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Presenting Sponsor


How to Win in a Changing Loyalty Landscape – Kensington B

September 19, 2023

1:45 pm

- 2:30 pm


Larissa Wasyliw

VP Ecommerce & Marketing

Ren’s Pets

Tara Conway

Retail Strategist

Dan Howe

Chief Marketing Officer

Pattison Food Group

In today’s hyper-competitive marketing landscape, nurturing customer loyalty is of utmost importance. Join Dan Howe, Chief Marketing Officer of Pattison Food Group, and Larissa Wasyliw, VP Ecommerce & Marketing at Ren’s Pets, in conversation with retail marketing expert Tara Conway. Discover how they are cultivating loyalty through customer-centric marketing strategies that enhance brand loyalty by placing a strong emphasis on the customer experience across all touch points. After this session, you’ll be invigorated with fresh insights on contemporary brand loyalty and inspired ideas on how to prioritize customer-centric approaches in your own marketing endeavors.

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