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Brand Devotion: The Global Perspective on Customer Loyalty – Soco Ballroom

September 19, 2023

9:55 am

- 10:20 am


Jemima Miller

Global Head of CRM

The Body Shop

Loyalty | Consumer Insights | Global Retail

In today’s interconnected and hypercompetitive global marketplace, customer loyalty has become a paramount focus for businesses across industries. Jemima Miller, Global Head of CRM with The Body Shop shares observations garnered from customer loyalty trends in international markets. Discover practical insights and original strategies that create opportunities to gain a competitive edge and unlock the key to long-term customer loyalty in a rapidly changing global landscape.

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