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Presenting Sponsor


A Marketer’s Guide to Seamless Customer Retail Journeys – Soco Ballroom

September 19, 2023

10:20 am

- 10:55 am


Janelle Shiplett

Chief Marketing Officer

House of L R & C

Jean-Michel Maltais

Senior VP, Omnichannel

New Look Vision Group

Alison Hartnoll

VP, Unified Commerce and Marketing

Mastermind Toys

Sachin Arora

Managing Director

Next Commerce

Omnichannel l Customer Experience l Unified Commerce

In an era where unified commerce is not just a trend but an expectation, marketers face the ongoing challenge of seamlessly blending online and in-person experiences. This lively panel discussion analyses into the strategies of today’s leading brands as they craft unforgettable, unified customer experiences. Get a firsthand look at how to conquer operational obstacles, integrate true omnichannel approaches, and utilize the cutting-edge technologies that are making the mark. Explore the next level of customer engagement and how to make it real for your brand.

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